resourcecenter.utaxsoftware.comuTax Software, LLC

Home Video Library Webinars Software Downloads Documents Industry Links Resource Center We don’t have customers….we have partners We're committed to providing you the quickest response and best experience possible. Partner Support: 206-209-2653 support@utaxsoftware.com Account Managers: 844-440-8829 sales@utaxsoftware.com ENTERPRISE MANAGEMENT PORTAL (EMP) Complete enrollment, submit bank applications, manage offices / sub-sites, payment account information, review statements, upload documents and much more. emp.myempportal.com EMP Requires Your User ID and Password to Access SCREEN SHARE with uTax PARTNER SUPPORT The ShowMyPC resource tool is used to assist with software troubleshooting by providing secure, screen sharing access between your PC and our Partner Support Team. erosupport.showmypc.com Click above link only upon direction from uTax Partner Support Support Hours 2021 Filing Season Hours (PST) Monday - Friday Saturday Sunday 01/04 – 02/12/2021 6am – 8pm 01/02 – 04/10/2021 7am – 5pm 01/03 and 01/24/2021 7am – 5pm 02/15 – 04/15/2021 6am – 7pm 2021 Regular Hours (PST) Monday - Friday Saturday Sunday 04/16 - 12/31/2021 7am – 4:30pm CLOSED CLOSED Support Hours Listed Above are Subject to Change STATE and BUSINESS PROGRAM RELEASE STATUS CLICK HERE to view the latest e-File and Paper File Release Status for all 1040, MSO and Business State Programs Training Center Whether you are new to the uTax family and wanting to familiarize yourself with the software program, or a current uTax partner who is simply looking for a refresher, or to learn more about other program features, important industry updates, and affiliate partner programs – the Training Center is the place to be! Video Library The Video Library is part of a variety of training options uTax offers to help you and your staff learn the software program and take advantage of all the great features! These short, topic-specific videos complement our webinars. To access our available training videos and descriptions, CLICK HERE! Webinars Here is where you’ll find our latest “live” webinar offerings and any recorded webinars that have already taken place, such as our popular 1040 Walk-Through and In-Depth Program Features (offered in English and Spanish). To access the list of available webinars and descriptions, CLICK HERE! Bank Partners Industry – leading financial solutions for all your bank product needs. SANTA BARBARA TPG Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. Their mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business. Website Tax Pro Support: 1-800-779-7228 Taxpayer Support: 1-800-901-6663 Refund Advantage Refund Advantage Tax Refund Services was built with the tax professional in mind. Our bank product program allows tax professionals like you to diversify and compete with the national chains. Website Tax Pro Support: 1-800-967-4934 Taxpayer Support: 1-800-876-6648 Republic Bank With over 15 years of experience in the e-file industry, Republic Bank Tax Refund Solutions is one of the leading national providers of Refund Transfers (RTs). Website Tax Pro Support: 1-866-491-1040 Taxpayer Support: 1-800-581-1040 Affiliate Partners uTax offers several affiliate programs that provide value-added services for your clients, along with time savings and additional revenue opportunities for you! If you have questions about our Affiliate Partner programs, please contact your Account Manager at 844-440-uTax (8829)...